Stock Photos vs. Real Stories: Building Genuine Connections in Nonprofit Marketing

Mumbai
Stock Photograph

It began on a rainy afternoon, the kind that invites quiet reflection. A photograph appeared on a forgotten page in an old magazine: a man under a tree, his face deeply lined, surrounded by children. The image didn’t come with names or context. But it didn’t need to. His eyes carried stories. His posture spoke of dignity. The photo said everything words couldn’t.

That was the moment the power of photography truly sank in.

In our earlier blog, “A Picture That Spoke,” we wrote about how a single photograph changed the way we perceive storytelling. And in “Why Nonprofits Must Build a Photo Archive,” we explored how real photography can help nonprofits establish their identity, foster trust, and maintain institutional memory. But as visual storytelling becomes central to mission communication, one problem still stands out:

Too many organisations still rely on stock photos.

They’re quick, they’re cheap and they’re safe. But they’re also distant, hollow, and often damaging to the credibility of the work. Here’s what we’ve learned about why nonprofits need to stop using stock images and what to do instead.

1. Stock Images Erase Trust

In Episode 4 of our podcast, Stories of Change, we sat down with Mumbai-based senior photographer Prashant Nakwe to discuss how nonprofits can utilise photography to communicate their impact effectively. He spoke of the moments he’s witnessed. That includes grassroots efforts in villages, relief work in tribal schools, and community resilience in the face of displacement.

In many NGO visuals, there’s often a noticeable disconnect. Images can feel overly posed—like group photos at a formal event—where people stand in neat rows, smiling without context. The issue isn’t just about composition; it’s about emotional impact. When photos appear staged or generic, they struggle to convey authenticity and are easily forgotten.

When photos appear staged or generic, they struggle to convey authenticity and are easily forgotten.

Using visuals captured during real fieldwork can make a significant difference. Authentic visual documentation helps build a genuine connection with audiences. Stock photos on the other hand – especially those unrelated to actual work – can create distance even before the message is received.

2. Real Photography Builds Memory and Moves People

We remember images long after we forget numbers. Whether it’s Raghu Rai’s haunting photo of the Bhopal gas tragedy or Kevin Carter’s image of a starving child and a vulture, powerful photographs stay. As we explored in the podcast, images tend to leave a deeper impression on both viewers and readers, often conveying emotions words cannot.

That impact isn’t limited to global headlines. It’s something organisations can and should build intentionally. In our previous blog on archiving, we discussed how a robust photo bank helps nonprofits demonstrate progress, document milestones, and establish their presence. A stock photo can’t do any of that, as it is a generic photo that can’t capture your specific story.

A robust photo bank helps nonprofits demonstrate progress, document milestones, and establish their presence.

Lisa Kristine, a humanitarian photographer who has documented over 150 countries, once said: “A photograph has that ability to transcend language. It speaks on its own accord viscerally with a viewer.” She collaborated with Free the Slaves to document forced labour across the world. Her goal was simple: to help people see what they hadn’t known existed. “If I didn’t know,” she said, “how many others didn’t know?”

Seeing is believing. And real photos show what’s hard to imagine and harder to ignore.

3. Stock Images Don’t Belong in Your Story

Every organisation has a specific purpose. A specific community. A specific promise. Stock images, by nature, are meant for anyone. Which means they connect to no one.

Real images are rooted in reality. In our blog on photo archiving, we discussed how CRY and Save the Children UK utilise compelling, consistent visuals that effectively reflect their missions. These images not only humanise their work but also help people remember what they stand for.

Real images not only humanise an organisation’s work but also help people remember what it stand for.

Fotokonbit, a Haitian nonprofit, takes this idea a step further. Their mission is to help Haitians tell their own stories through photography. Their photos have appeared in major exhibitions and global publications. But they’re not just images. They’re acts of representation. They say, this is us. Not as others see us, but as we see ourselves. A stock photo cannot achieve that because these generic photos can’t witness change.

Real photography carries responsibility. As war photographer Giles Duley says: “When you photograph somebody who is in pain or discomfort, they trust you to make sure the images will act as their advocate.”

That trust demands care.

During our podcast, Prashant emphasised the need for sensitivity when working with survivors or children. “You cannot show their faces. You must protect their dignity,” he said. He described methods such as silhouettes, backlit profiles, and gestures – small details that keep the subject human, even when anonymity is required.

You cannot show survivors’ faces. You must protect their dignity

Stock images don’t offer this control. They offer no way to verify consent. No guarantee that a child whose image appears in your campaign has any connection to your work, or even knows the image is being used. And that matters, because ethics aren’t optional, especially in the development sector.

5. A Good Archive Builds a Strong Brand

Nonprofits don’t just need documentation for impact, they need it for continuity. From donor reports to annual newsletters to social media, a well-organised archive creates a consistent visual identity.

In our previous blog, we talked about how organisations like WWF and UNICEF maintain a cohesive visual language. The success isn’t in having high-quality cameras. It’s in investing time, intention, and care into building their own image bank.

From donor reports to annual newsletters to social media, a well-organised archive creates a consistent visual identity.

Stock images disrupt that as they bring in someone else’s tone, setting, and face into your story.

6. Real Photography Doesn’t Have to Be Expensive

A common concern for many NGOs is their budget. However, there are also solutions. NGOs should aim to train their staff. As field workers already know the ground reality, they just need a few skills to document it better.

Smartphones and natural light can do wonders when it comes to photography. What matters more is training people to look differently; to frame the emotion, not just the event. In fact, one should note that documenting the three stages of your intervention i.e. problem, process, and impact can be just as important as the intervention itself.

Smartphones and natural light can do wonders when it comes to photography. 

It’s not about fancy gear; it’s about an honest perception.

Final Thought: You Can’t Tell a True Story With Someone Else’s Picture

A real image isn’t staged. It carries light, dust, movement – everything that makes the moment honest. Moreover, it might be blurred by rain, framed awkwardly, or taken in low light. But if it captures the truth, that imperfection becomes the story.

Stock images aren’t just generic; they’re also devoid of genuine emotion. Those who clicked the stock photos weren’t there when the water pump was installed, when the ration kit was opened, or when the teacher crossed a river to reach a tribal school. You were, and that’s what your audience deserves to see. 

Want to explore more about how real storytelling drives impact? Subscribe to our newsletter for honest insights, visual stories, and tools to build ethical communication in the nonprofit sector.


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Swanand Deo

Web Development Specialist

Swanand Deo is a WordPress and Web Development Specialist working on various digital projects. With over a decade of experience in the design and development space, he has collaborated with over 50 national and international clients. He specialises in User Experience (UX) design, WordPress development, and creating engaging digital experiences. He holds a Bachelor of Fine Arts from the University of Pune.

Mrinali Parmar

Associate (Partnerships)

Mrinali Parmar works on operations and building partnerships with social impact organisations. With five years of work experience, she has focused on education and promoting awareness of climate change and sustainability in her operations role. She holds a Master’s Degree in Commerce from the University of Mumbai and is passionate about linguistics, speaking six languages.

Swarnima Ranade

Voice Actress

Swarnima Ranade is a medical doctor turned voice actress who has done voice-over work for everything from commercials to documentaries to corporate narration to children’s books. She has worked with numerous noteworthy businesses in the past, such as Tata, Uber, Walmart, and YouTube Kids. She graduated from SVU in Gujarat with a degree in dental surgery.

Kumar Shradhesh Nayak

Illustrator

Kumar Shradhesh Nayak is a professional artist, illustrator, and graphic designer who studied at the National Institute of Fashion Technology in Hyderabad. His experience includes stints at EkakiVedam and Design Avenue, both of which are prominent advertising firms. He enjoys trying out new approaches to illustration and creates artwork for a variety of projects.

Divya Shree

Content Producer cum Editor

Divya Shree is a media alumna from Symbiosis Institute in Pune who loves producing and editing non-fiction content. She has directed, shot, and edited videos for various productions. Her strengths are research, audience awareness, and the presentation of intricate topics with clarity and interest.

Manish Mandavkar

Motion Editor

Manish Mandavkar has studied animation at Arena Animation in Mumbai. He has previously worked on animated videos and motion graphics for brands, including Unilever and Zee Movies. An avid gamer, he is also passionate about sketching and photography. He holds a degree in Commerce from the University of Mumbai.

Joel Machado

Film Editor

Mumbai-based creative consultant and film editor Joel Machado has worked on documentaries as well as films in the mainstream Bollywood sector. He was also the Chief Assistant Director on the Jackie Shroff short, “The Playboy, Mr. Sawhney.” In addition to earning a B.Com from Mumbai University, he attended the city’s Digital Academy to hone his script writing skills.

Apoorva Kulkarni

Partnership Manager

Apoorva Kulkarni is the Partnerships Manager, and is responsible for developing strategic alliances and collaborative initiatives with other organisations in the social development ecosystem. For the past five years, she has been employed by major corporations, including Perthera (USA) and Genotypic Technology. She has written and published poetry, and she has been an integral part of The Bidesia Project. At Georgetown University in the United States, she earned a Master of Science in Bioinformatics.

Aliefya Vahanvaty

Sr. Creative Partner

Senior Creative Partner, Aliefya Vahanvaty has worked in a wide range of editorial roles over the course of her career, gaining experience as a correspondent, copy editor, writer, photographer, and assistant editor at publications like the Times of India, Forbes India, Open Magazine, Impact Magazine, and others. In addition to her MA in Sociology from Mumbai University, she also has an MA in Photojournalism from the University of Westminster in the United Kingdom.

Simit Bhagat

Founder

Founder, Simit Bhagat has worked in the fields of filmmaking, project management, and journalism for over 15 years. He has served in a variety of positions for organisations like the Times of India, the Maharashtra Forest Department, the Tata Trusts, and the Thomson Reuters Foundation. From the University of Sussex in the United Kingdom, he earned a Master of Arts in Science, Society, and Development.