How Smile Foundation Built a Universe of Stories

Mumbai
Smile Foundation
Illustration by Madhura Bante / Simit Bhagat Studios

Lavanya doesn’t call herself unlucky, though many would. Her father walked away the day she was born. Her mother died not long after. For a while, the silence around her was heavy. “Some people said I was unlucky,” she remembers. “But I think I am very lucky because I got a second mother.”

Her mum’s cousin took her in. She gave her a home, a school uniform, and something even more powerful — the feeling of being chosen.

Today, Lavanya dreams of becoming a teacher. She plays carrom in the evenings and helps her Maa in the kitchen. She isn’t just surviving anymore. She’s learning, growing, and believing. And hers is not a rare story. It’s one of many held gently within the Smile Foundation’s universe.

The Smile Foundation doesn’t just create change, it captures it. From its interactive website to its animated reports, from first-person case studies to award-winning films, it has built something rare: a digital landscape where stories speak louder than statements. 

So, let’s take a look at how they are utilising digital storytelling to scale impact.

A Report That Doesn’t Just Inform — It Moves

Annual reports are often heavy; long pages of data and copy-paste design. But Smile Foundation’s Annual Report 2024 is alive.

As you scroll, numbers don’t sit still. They fall into view, like coins dropping in a well: 400+ projects. 2,000+ villages. 27 states. 2 million children and families reached. To the right, a map of India pulses gently. State by state, pin by pin, the spread of change lights up. It feels more like watching a movement than reading a document.

Each section — Education, Health, Livelihood, Women Empowerment etc. is treated with visual care. Flowcharts explain systems. Infographics present key metrics (e.g. 9,000+ youth trained, 5,500+ placed across 8 states). And beneath every highlight sits a “Read More” tab — inviting deeper exploration.

When reports are intuitive and interactive, data becomes a connection.

What makes it remarkable is not just what’s said, but how. Real photos from the field. Animation that guides the eye without overwhelming it. A layout that lets you glimpse or dive. In sum, design is storytelling. When reports are intuitive and interactive, data becomes a connection. And transparency builds trust.

Newsletters That Read Like Journals

Smile Foundation’s newsletters continue this delicate balance of form and feeling. When you open their newsletter page, you first see the latest issue — framed with space, clarity, and inviting design. Below that, previous editions are neatly arranged. The format is clean. The message is clear: “Take your time.”

Their latest edition, Bridging Education and Skilling for a Future-Ready Workforce, blends policy context with field stories. It breaks complex ideas into readable snippets, each supported by a photo or a headline. The visuals guide the eye, never distracting from the message. And just like the report, there’s a “Read More” tab under each section. No information overload. Only the option to go deeper.

A good newsletter is like a well-planned conversation.

Thus, a good newsletter is like a well-planned conversation. It is informative, brief, and open to more and the visuals aren’t decoration. They are emotional signposts.

Stories of Change — Real Lives, Gently Told

The Stories of Change section is where the Smile Foundation lets its work speak for itself. There are 48 stories here. Short, intimate, and deeply human.

You’ll meet Debasmita, from a slum where girls rarely study beyond Class 8. Neha, whose family once ate only one meal a day. Sumandeep, who grew up without parents but never gave up on school. Mahesh, who blamed himself for his family’s struggles until he found the Smile on Wheels health clinic. Each story is placed beside a photo. A real person. A real smile. Nothing feels curated. Everything feels close.

Stories are grouped under Education, Health, Livelihood, Women Empowerment, and Empowering Grassroots. Each reads like a conversation not a report. All in all, case studies don’t need paragraphs. One face, one voice, one page – that’s enough when it’s real. 

Blogs That Blend Simplicity With Strategy

Smile Foundation’s blog is updated almost daily. And unlike many organisational blogs, it speaks with rhythm.

One post, India Achieving Universal Health Coverage, opens with a line that stays with you: “The newspapers are always full of reports of people who lost their lives because they didn’t have access to and couldn’t afford timely healthcare.” From there, it walks the reader through the challenges and solutions — with clarity, not jargon. The writing is warm. The layout is clean. Photos guide the eye without interrupting thought. 

The Donate Now button is designed to be present, not pushy.

Most striking is the yellow blog subscription box. It is bright enough to draw attention, subtle enough to feel natural. Your eyes go there. It invites you to stay. The Donate Now button is nearby, designed to be present, not pushy.

To sum up, good storytelling is more than content. It’s colour, placement, and flow. Small choices in design shape big outcomes in engagement.

Films That Don’t Speak Over Their Subjects

Smile Foundation has produced eight original films – both documentary and fiction – covering everything from classroom dreams to mobile health vans.

The most celebrated of Smile Foundation’s films is I Am Kalam – a powerful fictional story of a young boy inspired by Dr. Kalam to dream bigger. The film has won over 20 awards, including National Awards for Best Child Artist and Best Story, Filmfare and Stardust honours, and international acclaim from festivals in Chicago, London, Cairo, Los Angeles, Amsterdam, and beyond.

Chhoone Do Aasman, a collaboration with NDTV, won the Asia-Pacific Child Rights Award and INB Best Hindi Documentary. Other filmsMeenu’s Smile, School Bell Ringing, Reaching the Unreached, Swabhiman, and Nanhi Nazar — focus on health vans, adolescent girls, school revitalisation, and real-life stories of hardship and hope.

These are not promotional films. They’re memory archives. They hold space. Thus, when handled with care, film becomes evidence. It turns attention into empathy and empathy into action.

What the Numbers Quietly Prove

In the financial year ending March 2024, Smile Foundation received ₹116.28 crore in voluntary contributions, alongside ₹5.43 crore in interest income. Of this, ₹102.42 crore was applied directly to social and welfare programmes across the country.

Of course, there are many reasons why an organisation may receive sustained support. Reach, reputation, partnerships, timing – all of it matters. But perhaps there’s something to be said about consistency too. About showing up, again and again, with stories that are real, human, and respectfully told. It’s hard to measure exactly what moves people to give. But sometimes, the quietest efforts speak the loudest.

The Story Is the Strategy

Smile Foundation didn’t build visibility through noise. It did so through quiet, careful, and continuous storytelling. Their annual reports scroll with intention. The blogs breathe with purpose. Their films don’t just speak, they listen. And every page on their website reflects a deep belief: stories deserve dignity, and thoughtful design can help deliver that. This isn’t just storytelling, it’s strategy, structure, and soul, all working together to scale impact. 

If you’re passionate about communications and storytelling in the development sector, don’t miss out on our insights. Consider subscribing to our newsletter for the latest trends, tips, and stories on how visual storytelling is shaping social impact.


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Swanand Deo

Web Development Specialist

Swanand Deo is a WordPress and Web Development Specialist working on various digital projects. With over a decade of experience in the design and development space, he has collaborated with over 50 national and international clients. He specialises in User Experience (UX) design, WordPress development, and creating engaging digital experiences. He holds a Bachelor of Fine Arts from the University of Pune.

Mrinali Parmar

Associate (Partnerships)

Mrinali Parmar works on operations and building partnerships with social impact organisations. With five years of work experience, she has focused on education and promoting awareness of climate change and sustainability in her operations role. She holds a Master’s Degree in Commerce from the University of Mumbai and is passionate about linguistics, speaking six languages.

Swarnima Ranade

Voice Actress

Swarnima Ranade is a medical doctor turned voice actress who has done voice-over work for everything from commercials to documentaries to corporate narration to children’s books. She has worked with numerous noteworthy businesses in the past, such as Tata, Uber, Walmart, and YouTube Kids. She graduated from SVU in Gujarat with a degree in dental surgery.

Kumar Shradhesh Nayak

Illustrator

Kumar Shradhesh Nayak is a professional artist, illustrator, and graphic designer who studied at the National Institute of Fashion Technology in Hyderabad. His experience includes stints at EkakiVedam and Design Avenue, both of which are prominent advertising firms. He enjoys trying out new approaches to illustration and creates artwork for a variety of projects.

Divya Shree

Content Producer cum Editor

Divya Shree is a media alumna from Symbiosis Institute in Pune who loves producing and editing non-fiction content. She has directed, shot, and edited videos for various productions. Her strengths are research, audience awareness, and the presentation of intricate topics with clarity and interest.

Manish Mandavkar

Motion Editor

Manish Mandavkar has studied animation at Arena Animation in Mumbai. He has previously worked on animated videos and motion graphics for brands, including Unilever and Zee Movies. An avid gamer, he is also passionate about sketching and photography. He holds a degree in Commerce from the University of Mumbai.

Joel Machado

Film Editor

Mumbai-based creative consultant and film editor Joel Machado has worked on documentaries as well as films in the mainstream Bollywood sector. He was also the Chief Assistant Director on the Jackie Shroff short, “The Playboy, Mr. Sawhney.” In addition to earning a B.Com from Mumbai University, he attended the city’s Digital Academy to hone his script writing skills.

Apoorva Kulkarni

Partnership Manager

Apoorva Kulkarni is the Partnerships Manager, and is responsible for developing strategic alliances and collaborative initiatives with other organisations in the social development ecosystem. For the past five years, she has been employed by major corporations, including Perthera (USA) and Genotypic Technology. She has written and published poetry, and she has been an integral part of The Bidesia Project. At Georgetown University in the United States, she earned a Master of Science in Bioinformatics.

Aliefya Vahanvaty

Sr. Creative Partner

Senior Creative Partner, Aliefya Vahanvaty has worked in a wide range of editorial roles over the course of her career, gaining experience as a correspondent, copy editor, writer, photographer, and assistant editor at publications like the Times of India, Forbes India, Open Magazine, Impact Magazine, and others. In addition to her MA in Sociology from Mumbai University, she also has an MA in Photojournalism from the University of Westminster in the United Kingdom.

Simit Bhagat

Founder

Founder, Simit Bhagat has worked in the fields of filmmaking, project management, and journalism for over 15 years. He has served in a variety of positions for organisations like the Times of India, the Maharashtra Forest Department, the Tata Trusts, and the Thomson Reuters Foundation. From the University of Sussex in the United Kingdom, he earned a Master of Arts in Science, Society, and Development.